Free detergent! It's free! Come and get it! No, silly -- it is
free of dyes and perfumes. Well then why is the "FREE" visually separate from:
DERMATOLOGIST TESTED
free of dyes and perfumes
The main problem with the product is the
misleading packaging. Usually when "FREE" appears on a product it means that the quantity has been increased and you're getting more of what you buy at no additional charge. This Tide product changes things up for our cognitive schema so that we now have to recognize a second idea of free: the idea being unencumbered by things we may or may not want in the ingredients. Perhaps more appropriate copy could be "FREE OF" since as it is right now the idea of free is in its own box independent of the box explaining that the product has been dermatologist tested and is also free of dyes and perfumes.
We are aware, however, that P&G is on top of their game, which means that everything on this bottle has been carefully examined and considered.
Do you wonder why P&G chose to make this sensitive skin product line colour coded with green and not some other colour like pink, light blue, tangerine, etc? Turns out that detergent is on the black lists of environmentalists everywhere: detergent not only pollutes our water supply, but some studies have shown that
detergents trigger the growth of deadly drug-resistant bacteria. It is highly likely then that lime green was chosen to piggyback on brands or movements that are already connected to that colour in consumers' minds. One of which is the entire green movement, which is founded on the idea that we should be conscious of our natural environment and our carbon footprints. With consumers being environmentally friendly now more than ever, Tide needs to make sure they maintain market share despite being not so friendly to our water supply. Seeing a detergent product on a supermarket shelf with a contemporary light green cap and label reads as evironmentally friendly due to current consumer broad colour associations. This connection is strengthened by the subtle addition of making the bottom copy and recycling symbols green as well. Moreover, the connection is further broadened by a subtle graphic on the label: the green and white circles seem to be two-dimensional soap bubbles that make one think green soap bubbles = green detergent. The sum effect is that it reads as a green product if you do not scrutinize the label and just scan the shelf at the supermarket.
Tide is also trying to keep their target age skewing young. To do this they tapped into a colour frequently called "Web 2.0 green", which entered our lexicon by being the most popular colour to use for logos of online-based companies by web designers c. 2007.
While this may be a bit far-fetched, one could even claim that Tide is also piggybacking on Zipcar, which is an hourly car rental service ("wheels when you need them") that caters to mostly young, hip urbanites who need to run errands.
Zipcar's logo and visual identity use a very similar shade of green (note: image of the Tide Free product above is close to the actual product colour, but is not exact).
P&G is a very smart. The use of green has been carefully considered. The bottle is a clean white. There is a modern pattern of circles on the label. And most importantly, they haven't changed their iconic logo just for the sake of being relevant.